NYBC/NJBS DONOR CENTER
MONTVALE, NJ
Returning client, New York Blood Center, came to us to redesign their blood donor centers throughout the country. Montvale is the first completed of several in the NY/NJ metro area. The client’s wish was to create an inviting space where donors can pop in, grab a snack, work in the reception lounge, while still maintaining a clinically sterile environment. Warmer colors and textures were used with soft seating for a welcoming environment. The Donor Café is set up to be accessible to the user without having to ask for items from employees. We were able to do away with the traditional registration corrals as they moved to tablet registration that can take place at any seat in reception. This allowed more options for seating types and flexibility. On the donor floor itself, the client had selected a newer style donor bed with improved technological aspects for the user.
Much coordination went into the redesign of the phlebotomists’ workstations as well as the blood processing area which includes several different types of equipment.